Verifying Your quenqv Account
Account verification is the step that protects your withdrawals from going anywhere except your own wallet. We ask for it once, and after that your cashier experience is uninterrupted. What you need is a clear image of a government-issued ID — National ID card is the standard option — and confirmation that the mobile number on your account matches your registered wallet.
This matching check is what prevents someone else from redirecting your payout. Upload the documents through the verification section in your account settings; our team reviews and confirms from our side. A verified account also lets us resolve any transaction queries faster when you contact support.
- Go to account verification — Inside your account settings, find the verification section. It lists exactly which documents are needed and in what format.
- Upload your ID — A National ID card photo — front and back, clearly lit — is the standard document. The upload accepts JPG or PDF formats.
- Match your wallet number — Confirm the mobile number on your quenqv account is the same number registered on your bKash, Nagad or Rocket wallet.
- Await confirmation — Our team reviews the submission and updates your account status. You receive a notification once verification is complete and withdrawals are fully unlocked.